The second-hand marketplace Shoppers Share Displeasure About Sizing Updates
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
This online marketplace has revised its size classifications for women's and children's clothes without notifying every member regarding the update.
Digital Channels Reaction
Countless users and merchants are posting online claiming that product pages now present an altered size classification versus the original listing as a result of the reclassification.
The company said the revised method more closely matches similar services.
It has advised users to examine their items and manually change the size if necessary, which has left users frustrated.
Measurement Approach Updates
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
